Política de Privacidad

Última actualización: December 4, 2024

1. Introduction

TrailGo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trailgo.ma and use our motorcycle rental services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form
  • Make a reservation
  • Subscribe to our newsletter
  • Communicate with us via email or phone

This information may include: name, email address, phone number, country, language preference, and motorcycle preference.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on pages
  • Language preferences

3. How We Use Your Information

We use the information we collect to:

  • Process and manage your motorcycle rental reservations
  • Respond to your inquiries and provide customer support
  • Send you booking confirmations and important updates
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. We use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
  • Marketing Cookies: Used to show relevant advertisements

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (e.g., payment processors, email services)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent at any time
  • Data portability

To exercise these rights, please contact us at [email protected]

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Morocco. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: